A Charlotte, North Carolina, businesswoman might be out $1,000 due to a credit card dispute for a gift card. After some sleuthing, she thinks the customer deliberately and fraudulently charged back ...

There’s much to complain about in modern life, whether it’s flights that depart hours late, deliveries that don’t show up, or ...

Ohio lawmakers are trying to hold companies like Ticketmaster and StubHub accountable for “deceptive” practices, as local ...

A Significant Shift in ASP Reporting. Beginning in 2026, CMS is requiring pharmaceutical manufacturers to submit “reasonable ...

The number of complaints to the Financial Services and Pensions Ombudsman jumped 13 per cent last year to 7,004, according to ...

Wizz Air CCO Ian Malin talks about his plans to recover the cost lead, offer inflight Wi-Fi, and hedge against rising fuel ...

Consumer rights expert Martyn James explains what you need to know about the rise of businesses asking you to pay your cash ...

Razorpay is transforming from a payments aggregator to an Agentic AI powered operating system for millions of India's small ...

We have heard from customers of furniture company NCF Living who say their orders have turned up damaged, mis-matched or not ...

To accept Apple Pay, ensure your credit card processor supports it, use an NFC-enabled card reader, enable Apple Pay on your ...

Consumers don’t buy what they don’t understand.

Adding wireless to an existing product can boost retention, open a new revenue line, and give customers one less vendor to manage.