ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

A critical AI security vulnerability, dubbed “BodySnatcher,” highlights how the growing power of AI agents within workflow ...

ServiceNow fixed CVE-2025-12420, a critical flaw that let unauthenticated attackers impersonate users on its AI Platform.

A high retention rate with this customer base and plenty of social proof from working with the largest enterprises position ...

ServiceNow Inc. has been at the forefront of the artificial intelligence push over the last couple of years, infusing AI models into almost every aspect of its software, which helps businesses to ...

NEW YORK, Dec. 11, 2025 /PRNewswire/ -- Traditional ServiceNow service delivery models are being reexamined as enterprises look to unlock more of the platform's AI-driven potential, according to a new ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...

‘When I think about the channel ecosystem, I don’t think there’s any ecosystem that’s ever going to be asked to move as fast as we’re going to have to move to be ready for the opportunity,’ ServiceNow ...