Major retailers, including Best Buy, Macy’s, Marshall's, and JCPenney, are now charging fees on holiday returns, affecting ...

U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey commissioned by e-commerce shipping software provider Shippo, nearly ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Ask anyone in retail, and they’ll tell you that returns are ...

Read full article: Mother of Pulse Nightclub victim prepares to enter site for first time since 2016 mass shooting The Space Launch Systems rocket rolls out at Kennedy Space Center for the big launch ...

View post: Morgan Stanley drops eye-popping price target on Nvidia stock The holiday shopping season is chaotic enough without worrying about purchase returns. In 2022, however, the traditional retail ...

Retailers like Amazon and Macy’s have added fees or shortened the online purchase return window this holiday season, according to the Wall Street Journal. Abercrombie, J. Crew, H&M and other companies ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

What is Marshalls’ normal return policy? Marshalls’ typical return policy allows customers to receive refunds on tagged and unused items within 30 days if purchased in-store. Shoppers who make ...

We are in the middle of an e-commerce boom that is far from busting: Holiday e-commerce sales are expected to hit between $210 billion and $218 billion, growing by as much as 15% over 2020's record ...

Editor's note: The following is a guest post from Michael Simoncic, managing director, and Alfredo Lozano, director at Alvarez & Marsal's Consumer and Retail Group, a global professional services firm ...