The hospitality industry has always thrived on personal interactions, with managers and staff physically present to oversee operations and ensure the highest level of service. However, as technology ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. The “how” is still shaping up, but the “why” ...

Editor's Note: IndustryWeek has been reviving archived articles of interviews conducted by our editors with the "gurus" of quality -- Deming, Juran, Crosby, and in this article, Armand V. Feigenbaum, ...

In the future, the telecom industry may look back on 2016 as the year that software-defined networking (SDN) and network functions virtualization (NFV) really began to take hold. It could also be ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. David Kindness is a Certified Public ...