Microsoft finally announced the general release of the the Spring 2016 Wave of Dynamics CRM. But technically speaking, Microsoft has been pushing elements of Dynamics CRM 2016 into general ...

A flexible customer portal offers personalized experiences that align with today’s high user expectations for efficiency and ease of use. A customer portal is a secure online space where customers can ...

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In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...