This week, the FTC and Florida AG announced a settlement with Chargebacks911, a chargeback mitigation company that touted its ability to help companies respond to and reverse consumer credit card ...

When retailers discuss ecommerce fraud detection, their top priority is typically fraudulent chargebacks. A chargeback occurs when a consumer questions a transaction on their credit card and asks the ...

Q: Our agency is getting into the high-end tour business. We act as the credit card merchant for the program. Retail advisors book our tours by calling in their clients' credit card numbers. I am ...

Consumers have weaponized chargebacks through chargeback fraud. Convenient access to easily granted charge repudiations has opened the door to purposeful friendly fraud. As a result, a growing field ...

It may feel like you can finally rest and move on after you’ve made a sale–but beware of what might come after. A chargeback–when funds are returned to a customer after they’ve disputed a charge–is ...

It might be too early to determine the full impact of the new Visa Claims Resolution process designed to streamline and limit chargebacks, but 52 percent of respondents surveyed claimed no decrease in ...

E-commerce fraud is an ongoing problem for online merchants and credit card companies. It has been growing at twice the rate of e-commerce sales. Identity theft traditionally has been one of the most ...

Instant payment service FedNow offers individuals and businesses many benefits including greater efficiency, quicker access to their money, and reduced transaction costs. Yet, unlike conventional, ...

Did you know that the typical business will only hear from around 4 percent of their unsatisfied customers? That leaves the remaining 96 percent with the potential to file a chargeback against a ...

So you order something from eBay. Or Alibaba. Or some sketchy website you’ve never heard of, because it has the exact sneakers you want when nowhere else does. You know that’s probably a sign it’s too ...