San Diego Sheriff's Office Launches AI System to Handle Non-Emergency Calls

The San Diego County Sheriff's Office officially launched an artificial intelligence call system Friday designed to ...

Summon This AI Agent by Speaking Its Wake Word Mid-Phone Call

Deutsche Telekom, the German cell provider—which holds a majority stake in T-Mobile—is partnering with ElevenLabs to enable ...

Redefining The Call Center: How AI Frees CSRs To Focus On What Matters

Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?
CNET

Samsung Is Finally Rolling Out a Practical AI Feature: Call Screening

Commentary: This new Galaxy S26 feature gives me hope for this year's batch of AI integrations on smartphones.
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One county is letting AI answer your non-emergency calls

Across the United States, a quiet shift is underway in the way local governments answer the phone. Non-emergency calls that once rang straight through to human dispatchers are increasingly being ...
JD Supra

AI Telemarketing Calls

Readers of this blog know that the Federal Communications Commission (“FCC”) declared that telemarketing calls utilizing artificial intelligence (“AI”) are subject to the Telephone Consumer Protection ...