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SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to ...

Salesforce Inc. today unveiled Agentforce, a new artificial intelligence autonomous agent platform designed to augment work for employees and handle tasks across service, sales, marketing and commerce ...

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Salesforce.com's ExactTarget Marketing Cloud unit has launched the next generation of its Journey Builder solution, the customer journey management platform to plan, personalize, and optimize customer ...

Salesforce CEO Marc Benioff speaks to thousands at the Moscone South Hall during Dreamforce in San Francisco on Tuesday, Sept. 17, 2024. (Photo by Brontë Wittpenn/San Francisco Chronicle via Getty ...

Slack has added new integrations with Salesforce’s customer relationship management (CRM) and customer service apps, part of its ongoing push to bolster connections with other “best of breed” cloud ...

The Agentforce platform is designed to automate customer service in Salesforce CRM. At the Dreamforce conference, CEO Marc Benioff spoke about hallucinating. A large part of office work consists of ...

At their annual Dreamforce conference in San Francisco last week, Salesforce CEO Marc Benioff Agentforce 360, the fourth edition of Agentforce. Agentforce 360 is the foundation for enterprise-grade ...